Personal Data Protection

Privacy Policy Segi 44 — Your Personal Data Protection in Malaysia

Your privacy is our priority. This document clearly explains how Segi 44 collects, uses, stores and protects your personal data as a user of our betting platform in Malaysia — in accordance with the Personal Data Protection Act 2010 (PDPA).

Last Updated: 1 June 2026
Protection Summary
256-bit SSL Encryption
PDPA 2010 Compliance
No sale of data to third parties
Data access & deletion rights
User cookie controls
Segi 44's Privacy Commitment
Six core principles that guide how we manage your personal data.

Enterprise-Grade Data Security

All Segi 44 member data is protected with 256-bit SSL encryption. Our servers operate on a multi-layered security system to keep your information safe from unauthorised access at all times.

No Data Sales

Segi 44 has never and will never sell, rent, or disclose your personal data to any third party for marketing purposes without your explicit consent. Your information belongs to you.

PDPA 2010 Compliance

All of Segi 44's data management practices are in full compliance with the Personal Data Protection Act 2010 (PDPA 2010) — the primary legislation governing personal data protection in Malaysia.

Full User Control

You have the right to access, correct, transfer or request the deletion of your personal data at any time. Segi 44 respects and facilitates the exercise of all your privacy rights.

Minimum Data Collection

Segi 44 only collects data that is strictly necessary to provide our platform services — we do not collect excessive data or data that is irrelevant to our service purposes.

Data Breach Notification

In the event of any security breach involving your personal data, Segi 44 is committed to notifying you and the relevant authorities within the timeframe required by law.

Important: This Privacy Policy describes your rights regarding personal data and how Segi 44 manages it. By using the Segi 44 platform, you acknowledge that you have read and understood this Privacy Policy. Please also read Terms & Conditions us for a more comprehensive understanding of platform usage.

1Introduction

Segi 44 ("we", "our platform") deeply values the privacy of every user and member of our platform in Malaysia. This Privacy Policy sets out in detail how we collect, use, store, disclose and protect your personal information when you use the Segi 44 website, services and all features available on the platform.

This document is drawn up in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia, the primary legislation governing the processing of personal data in this country. We are committed to ensuring that all personal data processing we carry out is lawful, fair, transparent and limited to what is strictly necessary to provide Segi 44 services to you.

If you have any questions about how we manage your personal data, or if you wish to exercise any of the privacy rights set out in this Policy, please contact us using the details in section 11 of this document.

2Personal Data We Collect

Segi 44 collects various types of personal data depending on how you interact with our platform. The following are the categories of data we may collect:

Data CategoriesType of InformationPurpose of Collection
Identity Data Full name, date of birth, identification number (MyKad), gender Identity verification (KYC), legal compliance
Contact Data Email address, mobile number, residential address Account communications, transaction notifications
Financial Data Transaction records, payment methods, deposit and withdrawal history Payment processing, anti-money laundering compliance
Usage Data Betting history, games played, session duration, platform preferences Service improvements, responsible gaming
Technical Data IP address, device type, web browser, operating system, approximate location data Platform security, fraud detection
Communications Data Records of customer support interactions, complaints and feedback Service improvement, complaint resolution

Segi 44 does not collect sensitive data such as health information, political views, religious beliefs or sexual orientation. We only collect data necessary to provide our betting platform services and to fulfil applicable legal obligations.

3How We Collect Your Personal Data

Segi 44 collects your personal data through several methods:

  • Account Registration: When you register a new account at Segi 44, you provide basic information such as your name, email address, phone number, and password.
  • Identity Verification (KYC): During the identity verification process, you may be required to submit a copy of your MyKad and other supporting documents.
  • Financial Transactions: Data is collected automatically when you make a deposit using Touch 'n Go eWallet, DuitNow, GrabPay, Boost, ShopeePay, FPX via Maybank2u or CIMB Clicks, or when you make any withdrawal from your account.
  • Platform Usage: Technical and usage data is collected automatically through cookies, tracking pixels and similar technologies as you browse and use the Segi 44 platform.
  • Support Interactions: When you contact our customer support team, conversation records are retained for quality assurance and issue resolution purposes.
  • Third-Party Sources: In certain circumstances, we may receive information about you from trusted sources, such as licensed third-party identity verification providers operating in Malaysia.

4How We Use Your Data

Segi 44 uses your personal data for the following purposes, all grounded in a valid legal basis under PDPA 2010:

  • Account Management: Creating and managing your account, processing registrations and verifying your identity.
  • Service Provision: Gives you access to all features on the Segi 44 platform — from Malaysia Super League and EPL football betting, Live Casino, blackjack, MPL Malaysia esports to Virtual Sports.
  • Transaction Processing: All your deposits and withdrawals are processed securely through available Malaysian payment methods.
  • Security & Fraud Prevention: Detecting and preventing fraud, money laundering, and platform usage that violates our terms of service.
  • Legal Compliance: Fulfilling our legal obligations under PDPA 2010, anti-money laundering laws, and other applicable regulations.
  • Responsible Gambling: Monitoring usage patterns to identify members who may need responsible gambling support.
  • Communications: Sending important account-related information, transaction updates, platform notifications, and relevant promotions (with your consent).
  • Platform Improvements: Analysing usage data to understand user needs and enhance the Segi 44 platform experience.

Direct Marketing: Segi 44 only sends you marketing communications if you have given explicit consent to receive promotional information. You may withdraw this consent at any time through your account settings or by contacting our customer support.

5Data Sharing with Third Parties

Segi 44 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, in the course of running our business, we may share your data with the following categories of third parties, all with appropriate safeguards in place:

  • Payment Providers: We share the necessary transaction information with payment providers such as Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay, and Malaysian banking institutions to process your deposits and withdrawals.
  • Identity Verification Providers: Information required for the KYC process may be shared with licensed third-party identity verification providers.
  • Technology Service Providers: Technical infrastructure providers, cloud services, and security tools used by Segi 44 may process your data as data processors acting on our instructions.
  • Relevant Authorities: We may disclose your data to legal authorities, regulators, or law enforcement agencies when required to do so under Malaysian law.

All third parties who receive your personal data from Segi 44 are required to comply with strict data protection standards and are not permitted to use that data for any purpose other than those authorised by Segi 44 and set out in this Privacy Policy.

6Data Storage & Security Measures

Segi 44 employs a range of technical and organisational measures to protect your personal data against unauthorised access, use, modification, or disclosure:

  • Data encrypted in transit using 256-bit TLS/SSL protocols.
  • Passwords are stored in hashed format using modern security algorithms — Segi 44 does not store your actual password in any readable form.
  • Strict internal access controls ensure that only authorised personnel can access members' personal data.
  • Continuous 24/7 system monitoring to detect security threats and suspicious activity.
  • Regular independent security audits to assess the effectiveness of our data protection measures.

Regarding retention periods, Segi 44 retains your personal data for as long as your account remains active and for the required period following account closure for legal compliance purposes — typically 7 years in accordance with Malaysia's anti-money laundering legislation. Data that is no longer needed will be securely deleted or anonymised.

7Your Privacy Rights Under PDPA 2010

As a Segi 44 user in Malaysia, you have certain rights regarding your personal data under the Personal Data Protection Act 2010. Your rights are as follows:

Right of Access
You have the right to know what personal data we hold about you and to request a copy of that data.
Right to Rectification
You may request that we correct any inaccurate or incomplete data we hold about you.
Right to Erasure
Under certain circumstances, you may request that we delete your personal data from our systems.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Data Portability
You may request your data in a machine-readable format for transfer to another platform where applicable.
Right to Withdraw Consent
You may withdraw your consent for consent-based processing at any time.

To exercise any of the above rights, please contact us via live chat or email at privacy@segi44.im. We will respond to your request within 21 working days in accordance with PDPA 2010 requirements. Please note that certain rights may be subject to specific exemptions provided under the law.

8Cookie Policy

Segi 44 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website. The following are the types of cookies we use:

You can manage your cookie settings at any time through your web browser settings. However, disabling certain cookies may affect the functionality of the Segi 44 platform.

9Children's Privacy

The Segi 44 platform is inappropriate and not permitted for individuals under the age of 21. We do not knowingly collect or process personal data of minors or individuals below the age of 21.

If we discover that we have collected personal data from an underage individual without proper verification, we will take immediate steps to delete that data and close the account in question. If you believe your child or someone under the age of 21 has registered at Segi 44, please contact us immediately.

10Amendments to the Privacy Policy

Segi 44 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our data processing practices, new legal requirements or service improvements. The "Last Updated" date at the top of this document will be revised whenever an amendment is made.

For material amendments — meaning changes that significantly affect how we use your personal data — Segi 44 will endeavour to notify you via an in-platform notice or an email to the address registered to your account at least 14 days before the changes take effect.

Your continued use of the Segi 44 platform following any changes to this Privacy Policy will be taken as your acceptance of the latest version of the policy. We encourage you to review this page periodically to stay informed of the current terms.

11Contact Us for Privacy Enquiries

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by Segi 44, you may reach us through:

  • Live Chat: Available 24/7 directly on the Segi 44 platform — the fastest option for an immediate response.
  • Privacy Email: privacy@segi44.im — for enquiries specifically related to privacy and data protection.
  • General Support Email: support@segi44.im

Our team will respond to all privacy-related enquiries within 21 working days. For more complex requests such as data deletion or data portability, the process may take longer and we will keep you informed of the progress of your request.

Complaints to Authorities: If you are dissatisfied with how Segi 44 has handled your personal data after contacting us, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), the regulatory body under the Ministry of Communications Malaysia.

Segi 44 Privacy FAQs

When you close your Segi 44 account, we will cease processing your data for service delivery purposes. However, we are legally required to retain certain records — particularly financial and transaction records — for the period prescribed by Malaysian law (typically 7 years) for anti-money laundering compliance and audit purposes. After that period, your data will be securely deleted or anonymised.

No. Segi 44 does not share your personal data with any other casino, betting platform, or unrelated company for their own marketing or business purposes. We only share the data necessary with service providers who help us operate the platform — such as Malaysian payment providers and identity verification providers — and all such sharing is governed by strict data protection agreements.

To request a copy of your personal data, email us at privacy@segi44.im with the subject line "Data Access Request". Please include your full name and the email address registered to your account for identity verification. We will process your request within 21 working days and provide your data in a readable format. No fee is charged for reasonable data access requests.

Segi 44 takes several proactive steps to prevent data breaches: 256-bit SSL encryption for all data transmissions, 24/7 real-time threat detection, periodic independent security audits, strict internal access controls based on a need-to-know principle, regular security training for all staff, and periodic penetration testing to identify system vulnerabilities before they can be exploited.
Your Data Is Safe at Segi 44

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Your privacy is fully protected at Segi 44. Register today and enjoy Sports Betting, Live Casino, and e-sports with complete peace of mind knowing your data is safe with us.

256-bit SSL PDPA Compliance No Data Sales
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